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Please note that the Federal Government's "Fair Work Australia Policy" has influenced our Kennel industry with increased costs with it's new approach to all aspects of employment. This means from 1st September we will need to increase our prices to factor in penalty rates. Due to the nature of this award, prices are subject to change without notice. We refuse to reduce staff or put time limits on our staff for the attention needed to care for pets because of the penalty rates now imposed on us. Our business is a 7 day a week business. We are unable to absorb these costs and we will not compromise the well being and happiness of your pet/s by cutting costs. We trust you agree with us on this very important subject. |
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Pricing |
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Our prices are structured to give your pet the highest quality care you expect and they deserve. |
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Non-refundable deposits are required at the time of booking for school holidays. The full booked period is payable during peak periods, no refunds for early returns.
It may not be possible to house 3 dogs over 20kg in the same kennel in the Dawgy Dorm. We suggest 3 or more cats should have two adjoining rooms if they have different eating habits. Boarding charges commence the day of arrival regardless of the time. Day of departure is not charged if pets are collected before 11am. Afternoon collection will be an additional day's charge. Our prices do not include brushing, grooming, monthly heartworm or, if deemed necessary, a spot on flea treatment or worming. A grooming fee will be charged if pets require brushing or extra attention that we feel is required, but was not requested by the owner. Multi family and long term discounts available, but not during peak periods. Minimum Boarding Charge: 3 Days long weekends 5 Days Easter w/end 7 Days Xmas/New Year Pickup and delivery service - prices and availability on area upon request. Playtime Costs: Special time for dogs in the Paws Playground & Pool and for cats in the Pampa & Purrr Playground $8 per pet, per session $15 for 2 pets, same family, same session $20 for 3 pets, same family, same session |
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| Additional
Care We understand some pets require extra attention in addition to our normal care. Medication or wet food provided by owner will incur a $2 per pet, per day handling charge. Pets with both medication and wet food will only incur a $2 per pet, per day handling charge. |
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| POA for more difficult medication, eg. injections and extra aged care etc. Hydrobath If your dog would enjoy a hydrobath, blow-dry and coat condition when departing, please ask. One dog: $15.50 2nd dog same family: $30 3rd dog same family: $40 |
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The hydrobath services are complimentary for stays: 6 days or longer in the Dawgy Dorm 3 days or longer in the Lil' Dawgy Fun House 3 days or longer in the Resort Rooms We bath dogs the day before collection. 24 hours notice is required for early returns. |
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| Hours of Operation Our Pet Motel is always staffed, however for the comfort of our guests (especially during snooze time), our gates are closed outside our hours of operation. 7 days a week: 8am - 11am and 3pm - 5pm We are closed to humans on Christmas Day, New Years Day, Easter Saturday and Easter Sunday. Good Friday we are open 8am - 11am, closed after 11am except for collections and only by appointment. We understand not everyone can come during our hours of operation. If you would like to arrange a convenient time outside these hours, please call our office and we will do our best to accommodate you. Unfortunately, we are unable to open after 5pm, however earlier openings and middle of the day may be possible. |
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